Visina Spices Shipping Policy
1. Order Processing: We strive to process and dispatch all orders as quickly as possible. Once you place an order on our website or through our customer care team, it will typically be processed within 1-2 business days.
2. Shipping Locations: Currently, we primarily offer shipping services within India. We are actively working to expand our shipping capabilities to serve customers internationally. Please stay tuned for updates on international shipping options.
3. Shipping Methods: We partner with reliable courier services to ensure timely and secure delivery of your orders. The shipping method and estimated delivery time will be displayed during the checkout process.
4. Shipping Charges: Shipping charges are calculated based on the weight of the package, shipping location, and the chosen shipping method, currently we are not charging any shipping fee. Visina Spices provided ” Free Shipping” all over India. if any changes we will notify our regular customer by mail.
5. Delivery Time: The estimated delivery time will vary based on your location and the shipping method chosen. Typically, orders are delivered within 3-7 business days from the date of dispatch. Please note that delivery times may be longer for remote locations or during peak seasons.
6. Tracking Your Order: Once your order is dispatched, you will receive a shipping confirmation email containing a tracking number. You can use this tracking number to monitor the status of your shipment until it reaches your doorstep.
7. Delayed or Undelivered Shipments: While we strive to ensure timely deliveries, unforeseen circumstances such as natural disasters, public holidays, or other external factors may cause delays. If your order is significantly delayed or undeliverable, please contact our customer care team, and we will promptly investigate the matter and provide a resolution.
8. Incorrect Shipping Information: Please ensure that the shipping address and contact information provided during checkout are accurate and complete. We cannot be held responsible for delays or non-delivery caused by incorrect or incomplete information. In case of any changes to your shipping details after placing the order, please notify us immediately.
9. Damaged or Missing Items: We take utmost care to package our products securely. If you receive a package with damaged items or if any products are missing from your order, please notify our customer care team within 48 hours of delivery. We will arrange for a replacement or refund, as appropriate.
10. Multiple Shipments: For large orders containing multiple items, it is possible that they may be shipped in separate packages to ensure safe and efficient delivery.
Our Shipping Policy is subject to change, and any updates will be posted on our website. If you have any further questions or concerns about shipping or delivery, please don’t hesitate to contact our customer care team. We are committed to providing a smooth and satisfying shipping experience for all our valued customers. Thank you for choosing Visina Spices!